Production Support – Equity Derivatives Desk – AVP/VP

Full Time
London, New York
Posted 2 months ago

Production Support – Equity Derivatives Desk – AVP/VP

Job Duties:

Global Investment bank is seeking a Production Support Analyst to play an instrumental role in supporting various Equities trading business – Derivatives (Options, Futures, Swaps)


This includes:

  • Front Line Support for Electronic trading systems used by firm’s clients as well as internal users.
  • Front Line Support for all user queries.
  • Support compliance and legal queries.
  • Implement methods for continually improving the support method.
  • Problem research and resolution. Be responsible for tracking bugs and stability issues that affect the production environment and drive changes to mitigate these.
  • Document procedures, best practices and troubleshooting FAQs.
  • Work with product managers/development team to improve product and supported workflows.

Experience/Skills Required:

  • Desk support experience preferred.
  • Strong knowledge of Middle Office and BackOffice operations.
  • Knowledge of FIX.
  • Knowledge with Windows operating systems.
  • Knowledge with SQL queries.
  • Knowledge with Unix/Linux a nice plus.
  • Knowledge of allocation workflows.
  • Minimum 5 years of experience.

Personal Attributes

  • Good communication skills, including the ability to write clearly.
  • Able to function effectively as a member of a team.
  • Proactive with respect to personal and technical development.

Job Features

Job CategoryBanking, Connectivity, Finance, Information Technology, Technology

Apply Online