Application Support – Level 1 /2 – Derivatives Trading Platform

Full Time
India, Mumbai
Posted 2 weeks ago

Application Support – Level 1 /2 – Derivatives Trading Platform

Location: Mumbai, India

Global Investment Bank is seeking for a Level 1 / 2 Application support analyst to support the growth and maintenance of Derivatives Trading related applications.

Primary Responsibilities:

  • Monitoring application components.
  • Resolve complex application and technical problems.
  • Global support and includes weekend availability to troubleshoot production related issues and perform checkouts.
  • Ability to work both independently and in groups in an energetic, diverse environment.
  • Debugging the system and fixing the production related issues.
  • Escalate / follow-up on permanent fix for development related issues.
  • Build monitor tools for production environments.
  • Expedient deployment of new systems. Capacity planning and support for increasing volumes and business growth.
  • Provide solutions for application automation.
  • Manage communication of system and application outages to the end users whenever required.
  • Handles complex operational tasks and recommends process and technology changes.
  • Build, test and install software in Dev, QA, Prod/DR environment.
  • Support complex efforts involving Analysis, Design, Development, and testing of various application components

Desired Experience/ Skills:

  • Strong experience (5+ years) in providing production/application support for real-time trading environment.
  • Bachelor’s degree, preferably in Computer Science, Engineering, or Mathematics
  • Expertise in operating windows and with good command over any scripting language.
  • Strong Knowledge of PowerShell and SQL.
  • Strong Knowledge of FIX protocol.
  • Knowledge of Structure Products, SWAP, Derivative business.
  • Knowledge of support applications that use high-performance messaging/middleware.
  • Knowledge of configuration Management systems.
  • Basic Knowledge of Market data products.
  • Basic knowledge of networking and storage concepts.
  • Strong analytical and troubleshooting skills.
  • C#, .Net, VB Script development skills set, nice plus.

Personal Attributes

  • Good communication skills, including the ability to write clearly.
  • Able to function effectively as a member of a team.
  • Proactive with respect to personal and technical development.


Job Features

Job CategoryBanking, Finance, Information Technology, Operations, Technology

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